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On Astonhill the privacy of our clients is our first priority, and we treat it as if it were our own. Despite the fact that we collect information from our customers, it is only utilized to improve our customer service. Our agency recognizes that it is our obligation to maintain and use our clients' information. The information that our clients offer us online is NEVER rented or sold.
We collect clients’ information via Email, Phone, ‘Contact Us’ and Order Form and it is protected as per privacy policy set by Aston Hill. Clients’ information is never disclosed, shared or sold to any third party services.
Initially, the personal information we require is about clients’ name, company’s name, billing address, email address, secondary email, phone and fax numbers, order details and place of residence (as the case maybe). Along with this, we need information in creative brief in order to start working on your order. Additionally, collection of information includes opinions pertaining to complaints, appreciation and comments about the product.
Technical information which is collected and recorded includes your IP address, browser version, operating system and the date and time when you visit. Google Analytics or a similar tool or service is used for collecting this data.
All information is collected through Aston Hill but maybe shared with our parent company (if required) . However, the parent company uses highly secured platforms to ensure there is no breach of data.
The information we collect helps us;
To make sure the practice of the best privacy for payments, we offer acceptance from multiple payment options. Therefore, we assure that there is no issue at all with the privacy of payment process and billing information.
Confidentiality is surely a serious concern and we are fully aware of the fact and this is why we never compromise over the confidentiality of our clients’ information.
We use your personal information in order to keep in touch with you so that we can have smooth communication about the order process. Therefore, your entire information including name, billing address, e-mail address, telephone number, fax, etc. is treated as confidential and saved at a secure location which is accessible by the designated members only ensuring that it stays safe and there is no threat of its being stolen or hacked. We reassure that your personal information will never be released to any third party under any circumstances until you allow or we are forced by law.
Aston Hill may amend its privacy policy for more strict security concerns if needed. However, all amendments about personal information security concerns will be declared with a prior notice of the effective date of amended or updated privacy policies.
It is our top priority to avoid information disclosure. However, in extremely rare circumstances information disclosure can only take place if we are to abide by the country law for judicial proceeding, court order, or any other legal procedure.
If you have any confusion or concerns regarding our privacy policies, you can contact us via our contact us form.
